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Sales · Head Office · Hybrid

Call Qualifier

Call Qualifier — 2 Month Max Term Contract, Warm Leads, No Cold-Calling, No Closing Required

Call Qualifier — 2 Month Max Term Contract with options for permanent role (Sydney CBD, Hybrid)

We're looking for a Call Qualifier to join Cluey Learning for a two-month contract. You'll be the first voice our families hear - speaking with parents who've enquired about tutoring for their child, understanding what's going on academically and what they're hoping to change, then either transferring them straight through to a specialist or booking a consultation for our closing team.

Parents come to us for all sorts of reasons: a maths result that's slipped, HSC pressure, a child who's lost confidence, or a selective or scholarship exam on the horizon. This role suits someone who listens well, asks good questions, and can hold a warm, unhurried conversation while still moving it forward.

What you'll do

  • Call and qualify inbound and warm leads from parents enquiring about tutoring

  • Run discovery conversations i.e. year level, subjects, current results, what's been tried, what success looks like for them, drivers for the enquiry etc

  • Read the moment and choose the right next step: a live transfer to an agent, or a booked appointment

  • Handle common objections (price, timing, "we'll think about it," past experiences with tutors) with empathy and confidence

  • Hand over cleanly i.e. clear notes on the child's needs so the next conversation picks up where yours left off

  • Keep the CRM accurate and up to date: every call logged, every status current

  • Hit weekly call, transfer and conversion targets

What you'll bring

  • Proven experience in lead generation, lead qualification, appointment setting or phone-based sales

  • Excellent verbal and written communication skills

  • Strong objection handling and negotiation ability

  • Confidence running discovery that uncovers real motivators, not just surface answers

  • Genuine ability to build rapport with parents - many are stressed, unsure, or comparing options

  • Solid CRM skills - you're organised, accurate, and don't let leads slip

  • Sydney CBD-based – 2 days WFH; 3 days in office

  • Full working rights in Australia

  • A current Working with Children Check (or willingness to obtain one)

  • Familiarity with the NSW school system or the education/tutoring sector is a bonus, not a must

The details

  • 2-month max term contract, starting 24th August

  • $55,000 pro rata + commission + super

  • Hybrid: Mon–Tue from home, Wed–Fri in our Sydney CBD office

Department
Sales
Role
Learning Advisor
Locations
Head Office
Remote status
Hybrid

About Cluey Learning

We make learning support accessible and convenient so that tutoring can be booked at a time that suits each child’s schedule. Learning sessions take place live and online via our learning platform, which means students can log in from the comfort of home and work with their expert tutor without interrupting the family schedule.

All of our content is mapped to the Australian National Curriculum and is based on the unique learning needs of each individual. In this way, Cluey programs cover the topics each student is learning in class and specifically addresses each child’s challenges. All sessions are recorded and can be re-watched for future reference, and parents can see what their child has learned.

Thanks to the online nature of our approach, we’re able to source, train and quality check the best tutors from around Australia and make them available to any student, regardless of whether they live on a farm, in a big city, or in a small town between Milly Milly and Murgoo.

  • Over 1,000,000 learning sessions
  • More than 33,000 students
  • More than 2,500 expert tutors
Co-workers 80-100
Sales · Head Office · Hybrid

Call Qualifier

Call Qualifier — 2 Month Max Term Contract, Warm Leads, No Cold-Calling, No Closing Required

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